Food ordering apps allows the food joints, restaurants and other stakeholders in this business to predict and forecast the sales and business revenue.
Thanks to food ordering apps restaurants can enjoy wider market reach way beyond their physical locations and can garner optimum business presence.
Food ordering apps also allows restaurants and food businesses to build and nurture customer relationships through customer-friendly offers, promotions and personalisation.
Food ordering apps allows customers to order and book their favourite delicacies instantly without the slightest difficulty or complications.
Food ordering apps also offers a low cost option to reach customers and take on the growth opportunity.
Food ordering apps makes it extremely easy for the customers to make online payment without any worry for handling cash or other means.
Food ordering apps offering real time Chatbot messaging, phone call and live tracking services offer unmatched customer service.
Since these apps allow customers to make precise choice of foods and customise the orders, there is no chance of any dispute about incorrect orders.
As soon as a customer makes an order the app automatically sends it to the restaurants and starts following up. This ensures quick order processing.
To add more value to the food ordering experience, these apps always offer lucrative offers and deals for the customers.
Thanks to the inbuilt GPS tracking map, the customers, the restaurants and the delivery valets can constantly remain updated about each other’s locations.
The customer app allows browsing and seeing the menu and all food items of various restaurants as per their location and preferred food choices.
The app always helps users to stay updated about the food prices, ingredients, preparation, cuisine and other details.
With a food ordering app on their screen customers can easily add their preferred food in cart, provide shipping details and place the order instantly.
The customer-side of the food ordering app allows customers to make payment through net banking transfer, COD, digital wallets, PayPal, and other methods.
Customers can also give their honest feedback through reviews and ratings about the food quality, taste and several other factors.
Users through these apps can also opt for a variety of offers, discounts and cashback options.
Users can also browse foods based on available offers and promo codes and order foods with best price and offer.
The customer app also allows every customer to see their order history in detail along with the details for each restaurant and food item.
Through GPS enabled map customers can track their food delivery and can see the Estimated Time of Arrival (ETA).
The food ordering app allows restaurants to create their profile with details like addresses, food images, and a host of other necessary details.
The app also allows the participating restaurants to create food menu comprising both all categories such as starter, main course, beverages, desserts veg, non-veg, etc.
Restaurants can also have a very very specific food listing with a variety of categories and all essential details such as food prices, ingredients and estimated time for preparation.
Restaurants can also enjoy a very robust order management system that allows communication through push notifications, email and messaging.
Restaurants can also provide the rider details, track availability of the driver in real time and accordingly assign delivery jobs to riders.
Restaurants through the app can deal with the order history, preferred dishes of individual users and can send customers various offers.
Restaurants after assigning jobs to drivers can actually guide the drivers about the best and time-saving delivery route and do live tracking of driver movement.
As and when customers drop reviews, restaurants can see and respond to them and take measures to improve the quality of service.
Restaurants can also provide offers and promo codes to both new and existing customers and can boost loyalty through discounts and special offers.
The driver tracking app will furnish the driver profile with all driver information, get admin approval of the driver and help integrating as a driver for the service.
Drivers can show their availability on the basis of which restaurants can actually assign delivery jobs to them.
Driver through the app receives push notifications, email or sms whenever new delivery job is assigned to them. The same notification will allow them accepting or rejecting the order.
Driver through the app becomes informed about the food pickup and drop location, customer details and GPS based route to reach customer’s place at the earliest.
On the way to the customer’s place the drivers can track the route on live map and after delivery the real time information is sent back to the admin.
Once order has been delivered, driver can take customer signature and feedback.
Admin of the app can easily see user listing, number of users, specific user details, order history, payment details and other important information.
The admin panel can check out driver profiles, individual driver information and can drop drivers from the list based on complaints.
The admin also manages all the restaurant subscriptions on the basis of which the listing of the restaurants is decided.
The Admin panel also allows total control over payment management and taking care of restaurant withdrawal requests, customer payment dispute requests, etc.
The admin panel can track the restaurants in list and various listed food items based on different categories and various details including price.
Admin panel will provide access to different reports corresponding to orders, sales, purchase, and users.