Customer App
Search foods online
The customer app allows browsing and seeing the menu and all food items of various restaurants as per their location and preferred food choices.
Check details
With a food ordering app on their screen customers can easily add their preferred food in cart, provide shipping details and place the order instantly.
Order online
With a food ordering app on their screen customers can easily add their preferred food in the cart, provide shipping details and place the order instantly.
Pay online
The customer-side of the food ordering app allows customers to make payments through net banking transfer, COD, digital wallets, PayPal, and other methods.
Reviews and ratings
Customers can also give their honest feedback through reviews and ratings about the food quality, taste, and several other factors.
Get cashback
Users through these apps can also opt for a variety of offers, discounts, and cashback options.
Avail offers/view offers
Users can also browse foods based on available offers and promo codes and order foods with the best price and offer.
Check order history
The customer app also allows every customer to see their order history in detail along with the details for each restaurant and food item.
Live tracking
Through a GPS-enabled maps, customers can track their food delivery and can see the Estimated Time of Arrival (ETA).
Restaurant App & Panel
Profile Management
The food ordering app allows restaurants to create their profile with details like addresses, food images, and a host of other necessary details.
Food Category Management
The app also allows the participating restaurants to create a food menu comprising both all categories such as starter, main course, beverages, desserts veg, non-veg, etc.
Food Listing Management
The seller panel allows creating product categories and denominations to help easy search and viewing.
Order Management
Restaurants can also enjoy a very robust order management system that allows communication through push notifications, email, and messaging.
Driver Management
Restaurants can also provide the rider details, track the availability of the driver in real-time, and accordingly assign delivery jobs to riders.
User management
Restaurants through the app can deal with the order history, preferred dishes of individual users and can send customers various offers.
Driver Tracking
Restaurants after assigning jobs to drivers can actually guide the drivers about the best and time-saving delivery route and do live tracking of driver movement.
Review management
As and when customers drop reviews, restaurants can see and respond to them and take measures to improve the quality of service.
Loyalty management
Restaurants can also provide offers and promo codes to both new and existing customers and can boost loyalty through discounts and special offers.
Driver Tracking App
Profile Management
The driver tracking app will furnish the driver profile with all driver information, get admin approval of the driver, and help to integrate as a driver for the service.
Set availability
Drivers can show their availability on the basis of which restaurants can actually assign delivery jobs to them.
Get the pickup notification
Driver through the app receives push notifications, email, or SMS whenever a new delivery job is assigned to them. The same notification will allow them to accept or rejecting the order.
Route & Customer Details
Driver through the app becomes informed about the food pickup and drop location, customer details, and GPS based route to reach customer’s place at the earliest.
Track the route
On the way to the customer’s place, the drivers can track the route on a live map and after delivery, the real-time information is sent back to the admin.
Get a customer feedback
Users through these apps can also opt for a variety of offers, discounts, and cashback options.
Super Admin Panel
Profile Management
Admin of the app can easily see user listing, number of users, specific user details, order history, payment details, and other important information.
Driver Management
The admin panel can check out driver profiles, individual driver information and can drop drivers from the list based on complaints.
Subscription Management
The admin also manages all the restaurant subscriptions on the basis of which the listing of the restaurants is decided.
Payment Management
The Admin panel also allows total control over payment management and taking care of restaurant withdrawal requests, customer payment dispute requests, etc.
Restaurant Management
The admin panel can track the restaurants in the list and various listed food items based on different categories and various details including price.
Reports
Admin panel will provide access to different reports corresponding to orders, sales, purchases, and users.
Benefits of Creating Food Ordering App Solution
Business & Sales forecasting
Food ordering app allows the food joints, restaurants and other stakeholders in this business to predict and forecast the sales and business revenue.
Expanded market reach
Thanks to food ordering apps restaurants can enjoy wider market reach way beyond their physical locations and can garner optimum business presence.
Customer Relationship Management
Food ordering apps also allow restaurants and food businesses to build and nurture customer relationships through customer-friendly offers, promotions, and personalization.
Customer can book easily
Users are also allowed to keep their chosen products under the wish-list for future purchases.
Cost-effectiveness
Food ordering apps also offer a low-cost option to reach customers and take on the growth opportunity.
Easy Online Payment
Food ordering apps makes it extremely easy for the customers to make online payment without any worry for handling cash or other means.
Positive customer service
Food ordering apps offering real-time Chatbot messaging, phone calls, and live tracking services offer unmatched customer service.
Higher order accuracy
Since these apps allow customers to make precise choice of foods and customise the orders, there is no chance of any dispute about incorrect orders.
Fast and quick order processing
Food ordering apps also offer a low-cost option to reach customers and take on the growth opportunity.
Offers and deals are the main part
To add more value to the food ordering experience, these apps always offer lucrative offers and deals for the customers.
GPS enabled online food delivery system
Thanks to the inbuilt GPS tracking map, the customers, the restaurants, and the delivery valets can constantly remain updated about each other’s locations.
Customers can order food online with just one click
Since these apps allow customers to make precise choices of foods and customize the orders, there is no chance of any dispute about incorrect orders.
Clients Testimonial
Craig Mackie, General Manager of Moodie Insights
“Excellent, very good communication. Thanks 5*”
Craig Mackie, General Manager of Moodie Insights
Josef, Owner of Craftbrewery kit.com
“Earlier our website lacked the ease of use and sophisticated flair it has now. The App Ideas made all the differences with their gritty visual design to our website.
Josef, Owner of Craftbrewery kit.com
Joe Nicolas, Owner of Privilege Dating App
“Chirag and his team delivered us a truly never-before dating app. Expertise and experience apart, their commitment level is really commendable. They understood our objective and helped us to get what we want”.
Joe Nicolas, Owner of Privilege Dating App
Leon Sandoval, Owner Of Onlinecrates
“Super organized, on top of it. Great communication.”.
Leon Sandoval, Owner Of Onlinecrates
Nooruddin Ahmed, Owner of Certero Corporation
“I have used the services of Chirag and his team for some website and logo related work. Chirag has delivered what was expected in a positive and proactive way. He is committed and follows up diligently. I wish him all the best.”.
Nooruddin Ahmed, Owner of Certero Corporation
Jacob Terry, Owner Of Onlinecrates
“Everything was good with Chirag. Make a list of things and he will deliver and find a solution.”.
Jacob Terry, Owner Of Onlinecrates
Frequently Asked Questions
Are you running a Restaurant OR Cafe OR Fast Food Shop OR Pizzeria? Feel free to contact us and get a free quote from us to develop a website or mobile app.